Please note: All sales are final. Once your order is placed, it cannot be changed or cancelled. There are no refunds, exchanges, or credits once your order is placed.
If the veneer is damaged or defective, do not attempt to repair it or use it. If you receive a damaged or defective item, contact us within 14 days of the shipping date at Bob.email@example.com Please be specific, attach photos, and describe the nature of the damages. Do not ship the item back to us unless requested to do so by us. Be sure to keep everything that came with the order, including the box and all paperwork, as the carrier will want to inspect.
Wood Veneer is a natural product. Mother nature is in charge. The wood grains, colors, character and appearance of wood veneer varies from tree to tree and even within a given log. We do not guarantee that the grains, colors, character or appearance of the veneer that you receive will match or resemble any example of a photo or image on our website, or any photo or image that you have in your possession or have observed.
We do not recommend that the peel and stick veneer be used on dry walled surfaces or on areas larger than 24" x 96".
Sequential Veneer Sheets And Premium Veneers
If you need sequentially matched veneer sheets, please contact us at firstname.lastname@example.org before you place your order. There is an additional charge for this service. If you don’t contact us ahead of time, you probably won’t receive sequential sheets.
If you need a very high end “premium” or “choice” veneer, we may be able to accommodate your needs. There will be additional charge for this service. Contact us at Bob.email@example.com before placing your order
At times we may be able to select from our stock to attempt to obtain a resemblance of a photo or sample that you email/send to us. There will be an additional charge for this service. We will do our best to make a selection, but with the myriad of naturally occurring variances in tone, grain, color, and appearance of all wood species, we do not guarantee that our attempts of selecting for similarity will meet your expectations.
Bob Morgan, Pres. Wood Veneer Factory Outlet